“We run a number of technologies behind the scenes to facilitate those relationships, and we need comprehensive, real-time visibility into how each one is performing to deliver a superior and memorable customer experience.”įor years, Freedom Financial Network had relied on a range of open-source software and ad hoc workflows to manage and optimize performance of the various applications and on-prem and cloud environments. “When a new customer contacts us, we know we have just seconds to connect with them to start the relationship,” says the company’s Senior Vice President, Chris Younger. This sort of multichannel engagement - where prospective customers come in from website forms, marketing campaigns, phone calls or TV ads - requires an expansive and sophisticated back-end infrastructure to execute every engagement flawlessly. There’s no time to waste when dealing with such personal, weighty matters as resolving personal debt, which is why the company has always pushed for ways to make connecting with customers faster, easier and more convenient. ![]() Since 2002, the innovative financial services company has provided families and individuals struggling to get their debt under control with custom debt solutions that help put them on the path to financial freedom. That’s why so many turn to Financial Freedom Network for much-needed assistance. Building Young Leaders – Through a growing network of student chapters located on college campuses around the state, we have become Texas' leading progressive organization investing in the development of the next generation of leaders.For millions of Americans, climbing out from under crushing financial debt can seem like a lonely, impossible task. TFNEF sponsors numerous advocacy trainings, conferences and speaker events that educate, motivate and equip our advocates around the state. ![]() Providing Advocacy Training and Educational Resources – TFNEF has produced and published a library of training materials for community and religious leaders. Our groundbreaking research has established TFNEF as a respected resource for policy-makers and the media at the state and national level. Conducting Original Social Policy Research – TFNEF is an influential think tank on social policy issues. Organizing Grassroots Leaders – TFNEF has a proven reputation of building broad-based, grassroots coalitions that effectively advocate for sound policy on a range of issues, including religious freedom, civil liberties and public education. TFNEF has a respected national profile and a successful track record: Additionally, our Just Texas program organizes and mobilizes progressive faith leaders, clergy and congregations across Texas to speak truth to power. ![]() Through our Texas Rising program we are building the next generation of young leaders - especially young leaders of color in our state - that are engaged in leadership development, civic engagement and issue advocacy. TFN has mobilized tens of thousands of activists in support of common-sense, evidence-based education policy in Texas, reproductive rights, LGBTQ equality and religious freedom. ![]() TFN has developed a respected national profile and a successful track record of organizing grassroots activists, providing leadership and advocacy trainings and empowering student leaders through our Texas Rising program. Since 1996, TFN has been on the front lines in the fight to preserve the separation of church and state and oppose extremist policies that erode that key constitutional principle in Texas. Today, our mission has never been more important." "I founded TFN in 1995 because the values of public education, religious freedom and civil liberties were under attack.
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